I ordered a custom bookshelf at Dickinson Cabinetry last year.
I loved how quickly they always responded me, and top of anything, the quality of the bookshelf they made! I ordered a bookshelf which fits the entire wall of my study and now every single guest who visits my house is wowed by its outcome.
The owner, Michael was the first one who replied to my inquiry which I sent to five different companies through Yelp while some didn't reply after a week. When I visited his shop and factory, the carpenters were working very responsibly and all the products seemed beautiful and cared to their details.
I also loved the receptionist, Shelly. She was always very precise and kind. Any questions were answered right away!
After the whole bookshelf was installed, I wanted to add some more holes to adjust the height of each shelf. They sent a worker right away and the job was done as quickly as possible. No additional payment. No question asked.
And for those who are doing remodeling the whole house, you will be surprise to find out that some companies aren't always responsible to what they once said. Delayed finish dates, additional costs, and no show up on the appointment dates. You don't need to worry about those things with Dickinson Cabinetry. You can have a good night sleep.